We complete installations promptly. And we get them right the first time – not the eighth.
It’s all about following a tried-and-tested process – whether you’ve signed up for a simple two-handset install or a complicated 2,000-handset project.
Every installation starts with a site inspection, where we assess your existing infrastructure and make sure your site is ready.
Once your project gets underway, we keep you in the loop with clear, regular communication.
There’s no point getting a fancy new phone system if you don’t know how to use it.
That’s why every installation includes practical training – that way, you’ll feel comfortable with all your system’s capabilities.
During the installation, we’ll give your staff user manuals and comprehensive onsite training. We’ll also organise refresher training and ongoing support – we won’t love you and leave you.
If you’re doing a larger project, we’ll schedule a follow-up visit to do further training and make any modifications you’ve requested.
You want more than a great phone system. You also want five-star service and support. We offer both.
From time to time, you’ll need onsite help, whether you want to relocate your office, add a couple of new employees, amend your call flows or fix a serious issue. So we’ll be happy to send one of our professional technicians to your site to solve the problem.
Got a cabling problem? We’ll solve it for you.
You can ask us to solve small cabling problems – like cabling one additional point. Or you can ask us to solve big problems – like doing an entire office fit-out.
We can help you with Cat5 and Cat6 data cabling, optic fibre and electrical. No job is too small or too large.