Convergecom specialise in the installation, service and maintenance of phone systems for the SME market.
We provide installation, service and support for AVAYA, Shoretel, Samsung, and Unify. By incorporating the full range of modern systems capabilities, we can provide customised solutions efficiently and effectively with a focus on meeting your specific needs including onsite training. Our customised solutions can include Voicemail, Unified Communications, Contact Centre (IPOCC and CCR), Site to Site networking (SCN) remote workers, analogue, digital and IP handsets.
We also offer a Consulting, Project Management and Demo service. Using the exceptional technical knowledge of the Convergecom team, our consults include product and service demonstrations and discovery sessions that help clients and end users understand what is available to best fit and attend to the communications issues they are trying to resolve, and how the options compare.
Our other services include Data Cabling, Electrical Cabling, Handset and Software Training, Relocations, Headsets, Door Phone, Conference Phone and Call Recording Solutions.
Our clients are also able to access a subscription based maintenance service that includes free remote changes, replacement of faulty hardware and discounted service rates.